This Shipping Policy applies to all orders placed through pouches.io (pouches.io, we, us, ours). By placing an order with us, you agree to the terms outlined in this policy. Our goal is to provide you with a clear understanding of our shipping procedures and policies to ensure a smooth and transparent process.

Orders are processed within 2-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that orders are not shipped or delivered on weekends or holidays.

We offer various shipping options for domestic orders within the United States. Shipping costs are calculated at checkout based on the shipping method you choose and the size and weight of your order. Estimated delivery times are provided at checkout. Please note that these are estimates and actual delivery times may vary.

We offer international shipping to many countries. Shipping costs and delivery times vary based on the destination country and the size and weight of your order. All international shipping costs are calculated at checkout. Please be aware that you are responsible for any customs duties, taxes, or fees imposed by the destination country.

Shipping rates are calculated based on the size, weight, and destination of your order. You will see the shipping cost at checkout before you complete your purchase. We strive to offer competitive shipping rates to ensure you receive your order in a timely and cost-effective manner.

Estimated delivery times are provided at checkout based on the shipping method selected. While we strive to meet these estimates, delivery times are not guaranteed and may be affected by factors outside our control, such as carrier delays or customs processing. We are not responsible for delays caused by the shipping carrier or customs.

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website. Please allow 24-48 hours for the tracking information to update.

Certain products may have shipping restrictions due to their size, weight, or destination. If there are any restrictions that apply to your order, you will be notified at checkout. We do not ship to P.O. boxes or APO/FPO addresses.

If your order is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to investigate and resolve the issue. If your shipment is confirmed lost or damaged, we will offer a replacement or refund, depending on the situation.

Please ensure that the shipping address provided at checkout is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have provided an incorrect address, please contact us immediately. We will do our best to update the shipping information, but we cannot guarantee changes can be made once the order has been processed.

Shipping times may be extended during peak holiday seasons due to increased demand and carrier delays. We recommend placing orders early during holiday periods to ensure timely delivery.

Our return and exchange policy is outlined separately. Please refer to our Return Policy for detailed information on how to return or exchange items.

If you have any questions or concerns about our shipping policy, please contact us at support@pouches.io or call our customer service team at (555) 123-4567. We are here to help and will respond to your inquiries as quickly as possible.